Policies

All Sales Are Final

Due to the personalized nature of our custom items, all sales are final. Once an order has been completed, cancellations, returns, exchanges, or refunds cannot be processed.

Custom Orders

All items are custom made and created in the order they are received. Please make sure all selections and order details are correct before completing your purchase.

Processing Time

Please allow 1–5 business days for your order to be made.

Shipping

Once your order has been made, it will ship the next business day. Please note that your order may not be made on the same day it is purchased.

Order Information

Please make sure your shipping information is entered correctly at checkout. Kay La Vie & Co. is not responsible for delays or issues caused by incorrect or incomplete information provided at checkout.

Thank you for supporting Kay La Vie & Co. ♡